Maya Patel Discusses the Small Claims Court: When and How to Use It
Disputes are an unfortunate part of everyday life, whether involving unpaid debts, faulty goods, or disagreements over services. Taking a case to court can feel daunting, but the small claims court provides a simpler and more cost-effective way to resolve certain disputes without the complexity of higher courts.
What Types of Claims Are Allowed?
The small claims track of the County Court generally deals with cases worth up to £10,000. Common examples include:
Unpaid invoices or loans.
Disputes over goods or services, such as faulty products or poor workmanship.
Property damage.
Disagreements between landlords and tenants over repairs or deposits (up to the limit).
However, some matters, such as personal injury or housing disrepair, may have different financial thresholds and rules, so it is always advisable to check before bringing a claim.
How the Process Works
The small claims process is designed to be straightforward:
- Starting the Claim: A claim is usually issued online through the Government’s “Money Claim Online” service or by completing a paper form.
- Response: The defendant can admit the claim, dispute it, or file a counterclaim.
- Court Hearing: If the case goes to a hearing, it is generally less formal than other court proceedings. In most cases, parties represent themselves rather than instructing barristers.
- Decision: The judge will review the evidence and make a binding decision, which may include awarding damages or ordering repayment.
The Importance of Preparing Evidence
Success in the small claims court depends heavily on the quality of your evidence. This may include:
Written contracts or agreements.
Emails, letters, or messages showing the dispute.
Receipts, invoices, or bank statements.
Photographs of damage or defective goods.
Witness statements, where relevant.
Clear and organised evidence can make all the difference in persuading the judge of your case.
Why the Small Claims Court Matters
The small claims court allows individuals and businesses to pursue justice without the costs and delays of more complex litigation. While it is designed to be accessible, legal advice can still be valuable, especially when preparing documents or assessing the strength of your claim.
Conclusion
The small claims court provides a practical way to resolve everyday disputes up to £10,000. By understanding what types of claims are eligible, how the process works, and the importance of good evidence, you can increase your chances of success and achieve a fair outcome.
For further information on this topic or on any other legal area, please contact John Szepietowski or Kay Stewart at Audley Chaucer Solicitors on 01372 303444 or email admin@audleychaucer.com or visit our Linkedin page.
Maya Patel
This information is correct as at September 2025.
